. 2030. $17 an hour. However, candidates may qualify with a high school diploma plus relevant information technology (IT) certifications. There is projected annual demand/need for 136 new entrants into this occupation (Source: Jobs EQ Occupation Report Computer User Support Specialists, April 2022). A close second is associate degree with 33% and rounding it off is master's degree with 5%. In the future, please use 15-1232.00 (Computer User Support Specialists) instead. Provide technical assistance to computer users. Most employers require their IT support specialists to hold a four year Bachelor's Degree in Information Technology, Computer Science, or Computer Engineering. An associate degree with on-the-job training and certification is sometimes sufficient to get hired, but to maximize employment potential, a bachelor's degree is recommended. This requires both an in-depth knowledge of technical systems and a knack for explaining these topics . Florida Average. Full-time. Train others in computer interface or software use. Computer Support Specialists made a median salary of $52,690 in 2020. You will performs initial network troubleshooting activities and will be responsible for the operations and maintenance of all end user peripheral . The occupation code you requested, 15-1151.00 (Computer User Support Specialists), is no longer in use. As Support Specialist, you will perform hardware and software technology support to the staff of the City of Baytown. WGU Enrollment Requirements. Support specialists must write technical reports about the problems they encounter. I completed ACI Learnings Course for Computer User Support Specialist and I currently have my ITIL v4 and CompTIA A+. AS GENERAL EDUCATION REQUIREMENTS Humanities and Fine Arts-Core Education Education requirements for computer support specialists vary. Large. To gain an entry level job as a technical support specialist, you will usually need a diploma or associate degree in an information technology program, along with key IT certifications. A computer user support specialist offers important advice, assistance, and diagnostic information to individuals and organizations who are having difficulties with their computer systems. Pay 54,860. Computer user support specialists may be asked to provide training to staff on using the organization's technology, as well as navigating new or updated systems. We are currently accepting applications for Computer User Support Specialist. Many help desk technicians work for call centers and firms that contract with businesses, some work from home-based offices. The median annual wage for computer user support specialists is $49,770. 2) Modify and customize commercial programs for internal needs. Computer User Support Specialists. Monitor computer system performance to ensure proper operation. Computer Support Specialist Requirements: Degree & Skills Associate in Information Technology Bachelor Degrees Master Certificates Associate Programs Cyber and Information Security Technology - Associate's Mechatronics - Associate's Bachelor Degrees Bachelor Degrees B.S. A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. The lower end earns around $38,270 while the higher end earned around $105,770. A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. Ideally, you should earn a 2-year associate's degree or a 4-bachelor's degree in computer science, information systems, information technology or computer engineering. in Information Technology Master Doctoral The median salary for a computer network support specialist is $62,770. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. 1) Inspect equipment and read order sheets to prepare for delivery to users. As a Senior Computer User Support Specialist your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the . The median salary for employees in this field in 2014 was about $48,000 for computer user support specialists and $62,000 for computer network support specialists. Due to the variety of functions performed by computer support specialists working in different capacities, employees come from various types of . Projected Job Openings. Education Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Education Education requirements for computer support specialists vary. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Training and education tasks. Whether you need a degree can also depend on the hiring business. These professionals work directly with the system user. . Please visit with an academic advisor and/or program director for additional information. Entry requirements vary for computer support specialists. The best-paid 25 percent made $68,500 that year, while the lowest-paid 25 percent made $40,730. It's a lucrative field to enter. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Install computer hardware. Computer support specialists are employed in a variety of industries, including IT, education, finance, healthcare, and telecommunication. A computer support specialist's salary is also a positive part of entering the field. A bachelor's degree is required for some applicants applying to computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. Read documents to gather technical information. Also known as: Businesses that want to offer their products and services to their clients may require bachelor's degrees from their employees. Posted. The median salary for computer user support specialists was $52,690 in May 2020, according to the U.S. Bureau of Labor Statistics (BLS). 15-1232.00. Resolve computer software problems. See Full Salary Details . Computer User Support Specialists $48,380 Show expanded career . Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. EARN A help desk support specialist certificate. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Some candidates may qualify to become a . Bachelors, 51% Associate, 33% Masters, 5% High School Diploma, 5% Other Degrees, 6% Technical Support Specialist - Tier 1. Provide technical assistance to computer users. 43,460. Computer User Support Specialists 15-1232.00 Updated 2022 Provide technical assistance to computer users. A support specialist may be assigned to user support for a particular client, taking all calls from that client to resolve problems that arise. A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. Applicants who have taken some computer-related classes may be qualified for these jobs. Computer support education requirements can really stand out from your educational institutions, computers always need it to require os x operating procedures. Large software companies that provide support to business users who buy their products or services often require a bachelor's degree. All job data is provided by the U.S. Department of Labor. Computer network support specialists are expected to hold a bachelor's degree; according to some, applicants with a few more years' experience in their field are not considered candidates. Tampa-St. Petersburg-Clearwater, FL Metro Area Average. This academic program prepares you for the following careers. Applicants who have taken some computer-related classes are often qualified. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Percent Change. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. I only have 4 months job experience in IT on help desk. For computer network support specialists, many employers accept applicants with an associate . Monday to Friday. According to the ECC Career Coach website, the median salary for a Computer User Support Specialist is $51,381. 26. Learn More About How To Become a Computer Support Specialist Most Common Career Paths Cost Computer Support Specialist Manager See All Paths Average Salary $63,926 See All Salaries Education Harris Computer Systems 3.4. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The most common degree for computer support specialists is bachelor's degree 51% of computer support specialists earn that degree. Candidates who want to become a Computer Support Specialist have the option to attend a certification program, an Associate's or a Bachelor's program. Remote. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. 2020 Employment. Education requirements for computer support specialists vary. All computer support positions require strong analytical thinking and problem- solving abilities. The average Computer User Support Specialist salary in Kansas is $42,579 as of September 26, 2022, but the range typically falls between $39,143 and $47,296. 3) Prepare evaluations of software or hardware, and recommend improvements or upgrades. Provide technical assistance to computer users. For computer network support specialists, many employers accept applicants with . . 4) Answer user inquiries regarding computer software or hardware operation to resolve problems.