The admin guide does say SAML + Cookie + SSO is an invalid config, but only if the returned username is different to the SSO username. Purpose Network adapter status on the endpoint could change for several reasons such as the endpoint waking up from sleep, system reboots or users signing back in. GlobalProtect Gateway - Configuration Certificate Profile Navigate to Agent > Client Settings > select the existing config > Authentication Override then enable it and select the certificate to be used for authentication cookies that was created previously Click OK Configs > Authentication Override Tab Click OK Commit the configuration What's happening for us is after the user enters their creds and hits sign in, GlobalProtect will stay in the "Connecting/Still working." Prisma Access. Client Authentication>Add. Configure source for SSO. SaaS Security. Under GUI: Network > GlobalProtect > Portals > Select Portal > Authentication > Client Authentication tab , modify an existing or add a Client Authentication and select the Authentication Sequence created on step-1 under Authentication Profile and select OK Repeat the same for GlobalProtect Gateway Configuration (Client Authentication tab). Determine the directory attributes for user names (such as UserPrincipalName, sAMAccountName, or common-name) that you use for GlobalProtect authentication. We use DUO for 2FA after the user submits their credentials. Improving your GlobalProtect deployment - authentication, HIP, troubleshooting cancel. Give a name to the portal and select the interface that serves as portal from the drop down. Go to Network Tab > GlobalProtect Portal Click on your Portal Configuration and add the Certificate Profile to the GlobalProtect Portal Note: You can optionally have an Authentication Profile in your configuration. And that works. Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. In the Username text box, type your AuthPoint user name. Cloud Delivered Security Services. GlobalProtect portal user authentication failed Go to solution MP18 Cyber Elite Options 11-02-2018 11:41 AM we have global protect portal configured and both portal and gateway have same ip assinged. If authentication is successful, the connection status displays Connected upon successful VPN connection. GlobalProtect Login Authentication Timeout with DUO Very new to GlobalProtect, but we got it all setup and running. Active Directory) to verify the credentials users have entered. Click OK to save. . Auto-suggest helps you quickly narrow down your search results by suggesting . 3. User-ID. Start the GlobalProtect client. When the GlobalProtect app is installed on macOS endpoints for the first time and client certificate authentication is enabled on the portal or gateway, the Keychain Pop-Up prompt appears, prompting users to enter their password so that GlobalProtect can access and use client certificates from the login keychain. Follow the given steps to set up the authentication proxy on any of your Domain Controllers. GlobalProtect portal user authentication failed howardtopher L2 Linker Options 11-07-2018 10:15 AM For globalprotect I have a radius server profile with two servers in it. But if you manage to get someone who has the issue all the time, see if deleting all their dat files from C:\Users<user>\AppData\Local\Palo Alto Networks\GlobalProtect\ and refreshing the GP connection does . Secure Access Service Edge. To see the primary format, go to Device>User Identification>Group Mapping Settings>Add>User and Group Attributes Note : The SAML authentication does not get the username value overridden. In the Profile Name textbox, provide a name e.g Azure AD GlobalProtect. Set Up External Authentication Set Up LDAP Authentication Set Up SAML Authentication Authentication Tab a. GlobalProtect supports all existing PAN-OS authentication methods, including Kerberos, RADIUS, LDAP, SAML 2.0, client certificates, biometric sign-in, and a local user database. But if the certificate 'subjet' is not the FQDN DNS . b. Configure GlobalProtect Portal 5. GlobalProtect User Authentication How Does the App Know What Credentials to Supply? GlobalProtect keeps the User-ID up to date by automatically re-authenticating the user every time there is a network status change on the endpoint. When the GlobalProtect Portal or Gateway is configured with a SAML authentication profile, it first interacts with Duo's application which needs a source (e.g. IoT Security. Duo Single Sign-On is available in Duo Beyond, Duo Access, and Duo MFA plans , which also include the ability to define policies that enforce unique controls for each individual SSO application. Also under Auth profile we have Radius as a profile name When client connects he gets message Enterprise Data Loss Prevention. drop-down, and click the arrow to submit. Click Connect. Pre-logon enables authentication before Windows login, but no user credentials are stored yet, so the option for automatic connection is using machine certificate. Verify that you are connected to the GlobalProtect gateway. About GlobalProtect User Authentication Supported GlobalProtect Authentication Methods Local Authentication External Authentication Client Certificate Authentication Two-Factor Authentication Multi-Factor Authentication for Non-Browser-Based Applications Single Sign-On How Does the App Know What Credentials to Supply? For instance, if the username is required to be in domain\username format, it needs to be formatted from the SAML source. Resolution b. Install the GlobalProtect app on all endpoints where you want to identify users. Perform following actions on the Import window a. The setup Is deployed with a goal of having no user interaction required for the VPN. If the certificate profile for the gateway is set correctly to pull from the AD PKI certs you've got, just make sure you have 'common name is DNS name' checked on the computer cert template in AD, and that the GP settings are told to pull from the computer cert. Duo SSO prompts users for two-factor authentication and performs endpoint assessment and verification before permitting access to Palo Alto GlobalProtect. 6. Seamless Login With GlobalProtect (Client Certificate Authentication) 1,152 views Jan 13, 2022 11 Dislike Share Save Palo Alto Networks LIVEcommunity 25.3K subscribers Watch this demo of a. Go to Network > GlobalProtect > Portals > Add. Specify these attributes as either the Primary or an Alternative username in the Group Mapping Profile. General Tab. 2. Select SAML Identity Provider from the left navigation bar and click "Import" to import the metadata file. Go to Device > Certificate Profile Click Add and add the Root-CA in the profile. Under SSL/TLS service profile, select the SSL/TLS profile created in step 2 from the drop-down. Click on Device. 5G. we have configured RADIUS for auth. I have noticed that all authentication goes to the first server in the list all the time. SAML automatically authenticates the user after they are logged into Windows. Once GlobalProtect authenticates the user, it immediately provides the next-generation firewall with a user-to-IP-address mapping for User-ID. Type the IP address of your Palo Alto ethernet1/1 interface. Additional comment actions. Click Back to display the Windows logon screen. In the Password text box, type your password and the OTP for your token (shown in the AuthPoint mobile app). Cookie Authentication on the Portal or Gateway Credential Forwarding to Some or All Gateways How Does the App Know Which Certificate to Supply? Turn on suggestions. Enter the username and password to authenticate to the ldP, and then click Sign In .